Product Parameters Model:Polarbear Ultimaker 2 extended Standard Printing Size: 230*2250*30mm Assemble: a ssembled Printing accuracy:±0.1mm Nozzle Diameter:Standard 0.4mm Filament diameter:3mm Filament enclosed: 10M test filament Printing Speed:Normal: 30-50mm/s, Max.: 300mm/s Heated Bed: YES, maxmum 110 degree celsus Materials:1.75mm PLA, ABS, TPU, Copper, Wood, Carbon Fiber, Gradient Color etc. Software supporting : PROE, Solid-works, UG, 3d Max, Rhino 3D design software, etc. Format: STL, OBJ, G-Code, JPG Mainboard:Ultimaker mainboard v2.1.1 with mega 2560 and marlin firmware Printing Method: SD card(off-line), contact to the PC(on-line) Body Structure: White Aluminum-plastic board Operating System: Linux,Windows,OSX Machine Size:338*357*388mm Package Size: 450*430*640 mm Package Weight:19kg Operating Software:CURA
1 Year standard warranty offered by factory since the item signed delivery note.Since expensive international shipping cost, replace the broken parts will be the No.1 choice when start after sale service, only the items badly damaged that can’t fixed by replacement, then we accept full set exchange.
Shipping and Duty
It’s takes about 1-3 business days when your order confirmed, we choose most reliable service available like DHL,UPS,Fedex for standard package, special package will change to registered mail or forwarder agency recommended way. It will take about 7 to 60 days to your hand. If you do not receive your item within 60 days. Please email us immediately.
We are not response any duty in customer’s country, we usually declare lower value than you paid so to maximum cut your cost, if you want us declare real value, please leave us message when you place the order .
At the time of purchase, please include the following information within your Order comments area:
A contact phone number only for shipping purposes. (International delivery required your sign so we required your phone number and promise do not share any information with third party)
We take all the responsibility during delivery. If you do not receive your item, we will refund you the FULL money or send you a new item according to your request.
If you need any assistance on your item problem, please do not hesitate to contact us. We have a professional technical support group for all the item selling. If you need any assistance on your item problem, please do not hesitate to contact us, our technical support will be there to assist you
Feedback & Contact Us
If you have any questions, please feel free to send email our customer service ,we will response you within 24 Hours during working days, or you can leave leave live message to us in trade messager.
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without asking for help.
Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem.