Shipping: Please pay more attention to your order addresses which MUST MATCH your Shipping address. Items will be shipped within 3 business days after cleared payment. Shipping will be worldwide via UPS/FEDEX/DHL/EMS, and please tell us which one will be the most suitable for you. Remote area may cause extra shipping fee. You should check item when item delivered, if damaged, please kindly accept it and contact us immediately, we will resend you a new one if necessary, this is much appreciated. Warranty : Comes with 5 years manufacture warranty; Exchange on defective item within 7 business days after the product is delivered; Shipping damage has to be reported within 5 business days of which the product was delivered. Contact us: If you have any questions, please be free to contact with us, we will answer your questions ASAP. We will answer your question via email, please check your email for the answers. Feedback: Please e-mail me before you leaving feedback .if you are unhappy with your Shopping experience, let us help you to solve your unhappy. International Buyers, Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. See more details about Seller Guarantees: Our company specializes in the production of promotional gifts, customized products, electronic components, office& school supplies, and outdoor travel products. We have successfully traded with clients from over 30 countries. Over the years, our professional salesmen has devoted to developing innovative and newfangled products to our clients. Please feel free to contact us if you are interested in our products.